Guideline for repairs

iPhones, iPad, iPods repairs are carried out in our workshop  in the city central of Leipzig, Katharinenstr 17.

You can call us +49 341 25 60 1221 or send us a mail, if you have any questions regarding a repair.

Generally we charge a fixed rate of 39€ incl. VAT plus shipping and material/ parts for standard repairs, if these repairs are not available in the respective shop category. For time consuming repairs, like water damages, iPad repairs or broken mainboards, we charge a fixed rate of 69€ incl. VAT plus shipping and material/ parts.

We give a warranty (Gewährleistung) of 24 months on all our work according to § 437 BGB.

You can drop off your device personally or ship it to:

Mobile Parts Discount
Tobias Schwarze & Robert Lange
Katharinenstr. 17
04109 Leipzig

To ensure smooth repair progress we request you to observe the following points:

1. Buy the repair product in the shop if available

2. Fill out the repair order and ship it with the device

3. Ship your device insured to

Mobile Parts Discount 
Tobias Schwarze & Robert Lange
Katharinenstr. 17
04109 Leipzig

4. Usually, your device will be fixed within the same day it arrives respectively within 24 hours and after receipt of payment it will be shipped back to you.

If you like to drop off your device personally in our workshop we try to determine the repair costs immediately. For to us well known faults the repair usually takes 2-3 hours for small devices like iPhones and iPods and 4-5 hours for bigger devices like iPads or Macs. Wwhen you pick up your device the payment can be done in cash, EC-Card, Credit Card or Paypal.